Posted On: October 24, 2024 by Community HealthCare System in: News
For the seventh consecutive year, Community Healthcare System (CHCS) clinics located in Centralia, Frankfort, Holton, Onaga, St. Marys and Westmoreland have been recognized as Patient Centered Medical Homes (PCMH).
PCMH is not a physical "home", but a healthcare delivery model that puts patients at the forefront of care. PCMH's build better relationships between patients and their clinical care teams. According to the National Council for Quality Assurance (NCQA), PCMHs improve quality and the patient experience, increase staff satisfaction and help to reduce healthcare costs. Practices that earn PCMH recognitions have made a commitment to continuous quality improvement and a patient-centered approach to care.
Manda Thompson Quality Specialist and PCMH Coordinator for CHCS, continues to recognize how this care delivery model has improved patient relationships. “We strive to make our patients the focal point of care, allowing for accessibility, continuity, lab and diagnostic testing and referrals close to home. CHCS clinics continually work to ensure patients can access care when needed and as often as possible with their primary care team. The PCMH model allows for greater continuity of care and affords us the ability to better serve patients and improve their quality of life. We can guide patients on goal setting for healthier lifestyle changes, which in turn helps us and better address their chronic conditions.”
The annual PCMH review and certification process includes data collection and providing preventative education and resources to promote improved physical and mental health in the communities we serve. In 2023, CHCS was above the Centers for Medicare Services average scoring in all areas, Colorectal Cancer Screening, Breast Cancer Screening, Influenza and Pneumonia Vaccines, Documentation of Medication, Diabetes Poor Control and Appropriate Testing for Children with Pharyngitis.
“I applaud all of our clinic staff for their commitment to the PCMH model and for their dedication to improving the health and lives of our patients, Thompson said. Their efforts continue set us apart and drive our success with quality measures.”
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